Digital products, 14-day money-back guarantee, no questions asked. If any purchase isn't worth it to you within 14 days, email support@vividlabsai.com and we refund it in full through Paddle to your original payment method.
Refunds are processed via Paddle's refund flow only. Abuse (e.g., systematic purchase-watch-refund cycling) is handled through access records, not through policy hostility: genuine requests are always honored.
There is no other refund window and no partial-refund arithmetic — inside 14 days it's a full refund, no questions.